Richmond's Trustworthy Emergency Plumbers

When Do People Call an Emergency Plumber?

Call us if you’re standing ankle-deep in water in the basement or you find a leak that may cause structural damage to your home.

Here are just some of the emergency plumbing situations when customers call us first:

• Leaky pipes
• Emergency gas line fixes
• Sewer line repairs
• Broken washing machine hose
• Bathroom and kitchen clogs
• Frozen pipes
• Overflowing toilet
• Nonworking water heaters

We take your plumbing issues seriously and you should too. Rather than trying to fix the problem and potentially making it worse, all bluefrog Plumbing + Drain of Richmond, VA to send a certified professional to get your residential or commercial plumbing system back in working order.

What You Can Do Before the Plumber Arrives

Although our plumbers typically arrive promptly and get to work, there are steps you can take to reduce the damage to your home and plumbing system. First, locate the water shut-off valve to stop leaking water from damaging the flooring, walls and ceilings of your property. Then, make sure that everyone is in a safe place and avoid damp, wet areas that can cause slip and fall accidents.

Chances are, you won’t have a long wait for one of our plumbers to arrive — particularly during a plumbing emergency. We have received grateful testimonials from customers who needed help in the middle of the night before a big Sunday dinner or holiday family meal. Rest assured, bluefrog Plumbing + Drain is always available when you call. If you call us on Christmas day, we dispatch an expert plumber to diagnose and resolve your plumbing emergency. If your toilet overflows on Thanksgiving Day, an experienced plumber will come to clear the block and set things right.

Turn Off the Water

To prepare for emergency plumbing and to mitigate damage to your home, turn off the water.

If you don’t know where the main water shut-off is, don’t stress. After we arrive, we’ll take care of it and show you how to turn the water off for future reference.

For homeowners and business owners who know where the main shut-off valve is, we recommend turning it off to minimize the damage. If you know which fixture has a leak, you can turn off the water at the individual shut-off valve. Typically, you can find shut offs for toilets and sinks under the fixture close to the wall. The main shut-off may be in the laundry room or kitchen or outside of an older home.

Power Off Heating Devices

If your traditional or tankless hot water heater causes a plumbing issue, it’s a good idea to turn off the appliance, then kill the power to it at the circuit breaker. This can help you avoid scalding or injuries from pressure buildup.

How You Can Isolate Leaks

Leaks are the #1 emergency plumbing we encounter. You can also try to isolate remaining leaks if you’re feeling ambitious. Put waterproof containers in place to catch drips and leaks until our experienced plumber arrives to resolve the problem. Cautiously mop up excess water to avoid slipping.

We Remove Any Clogs

If you have slow or stopped drains, the culprit is typically a tough clog of hair, oil, grease and other debris. For the toughest clogs, we may use a toilet auger or snake to dislodge the blockage. If that doesn’t work, we can use gentle chemical cleaners to dissolve the clogs and restore free-flowing waste-water capability.

Contact bluefrog Plumbing + Drain for Emergency Plumbing

When you need expert help NOW, contact bluefrog Plumbing + Drain of Richmond, VA. We not only pick up the phone at 2 a.m., but we’ll also show up with the right people and equipment to finish the job. Feel free to make an appointment for plumbing services you need for your kitchen or bathroom remodel or get our advice on installing energy-efficient faucets and fixtures at your home or business.