bluefrog Plumbing + Drain of Richmond, VA: Hiring a Plumber in a Time of a Pandemic

12/27/2020

Photo By Minerva Studio at Shutterstock

All across the country, service professionals are navigating business and the effects of Covid-19 on their employees, customers, and communities at large. bluefrog Plumbing + Drain of Richmond, VA, continues to provide service to area customers. As plumbers, we provide an essential service, particularly when addressing plumbing emergencies like ruptured pipes and non-functioning water heaters. However, we do have to operate in accordance with community regulations and our industry’s best practices. While you can certainly hire a bluefrog plumber to visit your home or business, there are a few precautions we’re taking and would like to share to keep you updated about our way of doing business during the Covid-19 pandemic.

Monitoring Outbreaks

At bluefrog Plumbing + Drain of Richmond, VA, we are keenly aware of transmission rates of the Covid virus in our state and specific region. The Department of Labor has advised service providers like plumbers to pay incredibly close attention to exposure risks and rank them as low, medium, high, and very high. The exposure risks will necessarily alter how we conduct business. Even in situations where the risk is very high, we will provide service, but we may take extra precautions when visiting your home. For instance, you may notice that we hang a plastic barrier to enclose us when working in small spaces; this allows us to reduce the risk of contagion from us to customers or vice versa. 

Employee Training

Each plumber working for bluefrog Plumbing + Drain has undergone training about pandemic safety. We want to assure our customers that we take the virus seriously and will do everything in our power to protect our customers and employees from contagion. We routinely advise our technicians about the rate of spread in our area so we can take the appropriate steps depending on the virus threat level. Each plumber will wear a mask to perform work in customers’ homes or businesses and may take additional safety steps depending on the threat level and the nature of the work in question. When we send a technician to your home to perform a service, you can rest assured that they are trained and well informed about all pandemic precautions. 

We Practice Social Distancing

Each plumber on our team is friendly, so it’s been difficult for us to forgo friendly business gestures like handshakes. Please don’t take it personally when we don’t offer our hand. We have trained to take social distancing seriously. Many pandemic precautions do impede the way we conduct business as usual, but we want to do our part to prevent the further spread of this potentially lethal condition. Our team follows recommendations as outlined by the Centers for Disease Control regarding social distancing, and try our best to keep to six feet of our customers during service calls. 

Don’t Ignore a Plumbing Problem

If you have a plumbing problem, don’t ignore it. Call our bluefrog Plumbing + Drain of Richmond, VA, and tell us what you’re experiencing. Many plumbing issues can’t wait or you risk them turning into more extensive problems! We are also aware that the pandemic is causing financial hardship for many people in and around Richmond, VA. As always, we do our utmost to maintain our fair, upfront pricing. Again, tackling a small problem is much cheaper than waiting until it necessitates more expensive repairs. So, if the problem needs handling, we’ll send our experienced and professional plumbers to your setting to handle it. 

Plumbers aren’t doctors, but they do help to protect the health of the nation with the essential services they provide. Like our customers, we are doing everything we can to adapt to these strange times. We’ve been exceptionally busy during the pandemic. Perhaps, as more people are home, more clogs and backups are inevitable. If you experience a plumbing problem, and certainly if you’re facing a plumbing emergency, bluefrog will send a certified plumber to your home to provide the necessary repairs. 

Contact bluefrog Plumbing + Drain of Richmond, VA if you have questions about our Covid-19 precautions or to schedule a service call. We thank you in advance for understanding our need to maintain the safety protocols.